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Q:I am trying to get a car insurance quote but your database will not recognise my address. Why?
A:
Our system relies on a house name or number, and full postcode, which we check via the Royal Mail registered address listings. Our database is updated every six months and should therefore be able to recognise your address. We are aware that there are a small number of properties, which, for a variety of reasons, do not appear on our site. We are currently working to eliminate this problem.
If you require a quote urgently, then please contact our Customer Hotline on 0800 200 326.
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